Privacy Policy

Last updated: March 11, 2026

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Service. It also informs you about your privacy rights and how the law protects you.
We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with the first letter capitalized have meanings defined under the following conditions. The definitions apply regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service.
• Company refers to Authority, 60-A Garden Block, Garden Town, Lahore, Pakistan.
• Cookies are small files placed on your device that store browsing information.
• Country refers to Pakistan.
• Device means any device that can access the Service such as a computer, mobile phone, or tablet.
• Personal Data means any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any third-party company or individual who processes data on behalf of the Company to help operate or analyze the Service.
• Usage Data refers to data collected automatically from the use of the Service.
• Website refers to CBD Punjab, accessible from cbdpunjab.gov.pk.
• You means the individual or entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may collect certain personally identifiable information that can be used to contact or identify you. This information may include:

• Email address
• First name and last name
• Phone number
• Address, Province, City, or Postal Code
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. This may include your IP address, browser type, browser version, pages visited, date and time of visits, time spent on pages, and other diagnostic data.

When accessing the Service via mobile devices, we may also collect information such as mobile device type, operating system, mobile browser type, and device identifiers.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. These technologies help improve functionality, analyze usage, and enhance user experience.

• Browser Cookies – Small files stored on your device that help the website function properly. You can instruct your browser to refuse cookies, but some features may not work properly if cookies are disabled.
• Flash Cookies – Some features may use locally stored objects to remember your preferences.
• Web Beacons – Small electronic files used to track website usage and measure the effectiveness of services.
• Essential Cookies – Required for website functionality and security.
• Functionality Cookies – Allow the website to remember your preferences such as language or login details.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service
• To manage user accounts and registrations
• To respond to inquiries and user requests
• To communicate updates, notices, and service information
• To analyze usage trends and improve services
• To comply with legal obligations
• To prevent fraud and enhance security

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating the website, analyzing usage, or providing technical support. These third parties are required to protect your data and use it only for authorized purposes.

Retention of Your Personal Data

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Security of Your Personal Data

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

User Rights

Users may request access to their personal information, request corrections, or request deletion of their data where applicable. If you have concerns regarding your data, you may contact us using the details below.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personal data from children. If we discover such data has been collected, we will take steps to remove it.

Links to Other Websites

Our Service may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the "Last updated" date will be revised accordingly.

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us:

• Email: info@cbdpunjab.gov.pk
• Website: cbdpunjab.gov.pk/contact